Frequently Asked Questions

Inactive Product Item Master

Click here to directly goto "Item Master" or

Log into Invoay Backoffice>>Masters>>Item Master

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Search for the item by typing the Product name or selecting the Item Type or Category

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Example: Delmonte 750 ml - search in the Name

In case of Temporary Disable the Product Item

Click on Store Details

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Untick the Is Available checkbox

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Click on Preview and Save Changes

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Note: Item once disable can temporary can be reactivated.

In case of Permanent Disable the Product Item

Untick the Is Active checkbox

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Click on Preview and Save Changes

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Note: Items Once In Active cannot be retrieved 


Help Topics:


Last Updated 3 years ago


Help Topics

  • Software Training
  • Software Training / BackOffice (ERP)