Frequently Asked Questions
Creating a new ticket- Invoay HelpDeskl
- Goto https://helpdesk.invoay.com
- Open a New Ticket
- Enter your email, name, contact number, store name, description and attachment if required for your query/concern
- Then click Create Ticket to finish logging the ticket.
Key points to be noted:
- Properly mention the subject and description
- Raise ticket for genuine concern
- Choose the appropriate topic
- Try creating a separate ticket for each unique issue.
- Describe your issue in pointers either in English or Hinglish (Hindi communication using English alphabets)
- Specify the report name if its related to it.
- Specify the error name with mandatory screen shot
Last Updated 4 years ago