Frequently Asked Questions

Creating a new ticket- Invoay HelpDeskl

  • Goto 
  • Open a New Ticket 
  • Enter your email, name, contact number, store name, description and attachment if required for your query/concern
  • Then click Create Ticket to finish logging the ticket.

Key points to be noted:

  • Properly mention the subject and description
  • Raise ticket for genuine concern
  • Choose the appropriate topic
  • Try creating a separate ticket for each unique issue.
  • Describe your issue in pointers either in English or Hinglish (Hindi communication using English alphabets) 
  • Specify the report name if its related to it. 
  • Specify the error name with mandatory screen shot

Help Topics:

Last Updated 4 years ago