Frequently Asked Questions

• Goto https://helpdesk.invoay.com 
• Open a New Ticket 
  
• Enter your email, name, contact number, store name, description and attachment if required for your query/concern
  
• Then click Create Ticket to finish logging the ticket.

Key points to be noted:

• Properly mention the subject and description
• Raise ticket for genuine concern
• Choose the appropriate topic
• Try creating a separate ticket for each unique issue.
• Describe your issue in pointers either in English or Hinglish (Hindi communication using English alphabets) 
• Specify the report name if its related to it. 
• Specify the error name with mandatory screen shot